What we collect
When you book a visit, we ask only for what we need to see you:
- Your name, so we know who is coming in.
- Your phone number, to confirm or move your appointment.
- The treatment you chose and your preferred time.
We do not ask for medical history online. Your dentist will talk that through with you in person at the clinic.
How we use it
- To book, confirm, move or cancel your appointment.
- To send you a reminder before your visit.
- To reach you if your dentist is running late or needs to reschedule.
We never sell your details and never use them for advertising. Only clinic staff who manage appointments can see them.
AI receptionist chats
Our receptionist chat is an AI assistant. It answers questions about prices, hours and insurance, and can book a visit for you. It will always tell you it is an AI, and it can hand you over to a person during opening hours.
Please do not share sensitive health details in the chat. On a live site, chat messages would be kept only as long as needed to handle your request and to improve answers, then deleted.
WhatsApp reminders
If you choose WhatsApp reminders, we send a short message the day before your visit with the time and the address. That is all. You can reply STOP at any time and we will switch you to phone or SMS reminders, or none at all.
Your rights
Qatar's Law No. 13 of 2016 on the protection of personal data privacy gives you control over your personal information. In general terms, you can:
- Ask what personal data we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your data when we no longer need it.
- Withdraw consent for reminders or messages at any time.
This page is a plain-English summary, not legal advice.
Contact
Questions about your data? Get in touch and we will reply within a few working days.
All contact details on this page are fictional.